maju123 Privacy Policy

This page describes what we collect when you use maju123 and how we keep that data protected. When you register an account, fund it via DANA, e-wallet, or mobile banking, and play our sportsbook or casino games, we collect personal information—your name, email, phone number, date of birth, and government ID details. We store this information securely on encrypted servers and use it only for account verification, payment processing, compliance with Indonesian law, and support services.

We do not sell your data to third parties or use your information for marketing without your consent. We share your details only with our payment processors (to authorize local payment transfers or online payment deposits), our compliance vendors (to verify your identity), and law enforcement if legally required. We honor your right to access, correct, or delete your personal data, subject to legal retention obligations.

Our privacy commitments are detailed below. If you have questions about how we handle your information, contact our support team via email or live chat.

What Data We Collect at maju123

We at maju123 collect information you provide directly when you create an account. This includes your full name, date of birth, email address, phone number, and national ID card number (KTP, passport, or equivalent). We also collect your account login credentials—email and password hash—and your deposit and withdrawal history showing payment methods (DANA, e-wallet, mobile banking, local payment, online payment virtual account, etc.).

When you use maju123, we automatically collect certain information. Our servers record your IP address, device type, browser version, and the date and time of your login sessions. We log every game you play—the title, timestamp, stake amount, result, and payout—along with every sportsbook wager you place on Liga 1, Piala AFF, Champions League, or other markets. This session data helps us detect fraud, investigate disputes, and improve platform performance.

How We Use Your Data at maju123

Our primary use of your data is account verification and payment authorization. When you provide your ID details, we cross-check them with government databases to confirm your identity and age (minimum 18 years old). When you request a withdrawal, we validate your information against our records and forward your payment details to our payment processor to authorize the transfer to your e-wallet, mobile banking, local payment, or bank account.

We use your session data and game history to detect suspicious activity—for example, if we notice login attempts from different countries within hours, or if game outcomes appear anomalous, we flag your account and may temporarily suspend it pending investigation. We retain email addresses and phone numbers to contact you about account changes, security alerts, payment confirmations, and legal notices. We do not use your contact information for promotional offers unless you explicitly opt in.

Your privacy is our responsibility. We encrypt, audit, and minimize data collection at every step.

Who We Share Your Data With

We at maju123 share your data with third parties only when necessary for service delivery. Our payment processors—the companies that handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual account transactions—receive your name, account number, and transaction amount. These processors are bound by contract to keep your data confidential and use it only to authorize your deposits and withdrawals.

We share your ID details with a third-party KYC verification vendor to cross-check your government documents and confirm your identity. This vendor stores your documents on a secure, isolated server and deletes them 30 days after verification completes. We may share your data with law enforcement or government regulators if required by law—for example, if we receive a court order or are investigating suspected fraud or money laundering. We will notify you of such disclosure if legally permitted to do so.

How We Store and Protect Your Data

Our maju123 servers are hosted in data centers with physical security, fire suppression, and backup power systems. All personal data is encrypted at rest using AES-256 encryption or equivalent. Data in transit between your browser and our servers is encrypted using TLS 1.2 or higher. Your password is hashed using industry-standard algorithms (bcrypt or scrypt) and is never stored in plain text on our servers.

We maintain access controls so only our authorized staff—support, compliance, and engineering teams—can view personal data for legitimate business purposes. We audit access logs weekly and review data-handling practices quarterly. If we detect a data breach—unauthorized access to personal information—we will notify affected users within 72 hours and report the incident to the appropriate authorities as required by Indonesian data protection law.

How Long We Keep Your Data

We retain your account information for as long as your maju123 account is active. If you close your account, we retain your transaction history (deposits, withdrawals, game sessions) for seven years to comply with Indonesian tax and anti-money-laundering regulations. After seven years, we delete transaction records and personal data in compliance with the Data Protection Law.

If you request account deletion before the seven-year retention window, we honor your request by anonymizing your personal identifiers (name, email, phone) while retaining transaction records under a generic identifier. This allows us to maintain compliance records without associating them to you individually.

Cookies and Tracking Technologies

Our maju123 platform uses cookies to maintain your login session and remember your preferences (language, theme). We use a session cookie that expires when you close your browser or log out. We do not use tracking cookies for analytics or marketing. If you disable cookies in your browser, you will need to log in again when you return to maju123.

We use Google Analytics to measure aggregate traffic and user behavior—for example, how many visitors came to our platform on Liga 1 matchdays or during Idul Fitri. Google Analytics data is anonymized and does not identify individuals. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Your Rights at maju123

You have the right to access, correct, and delete your personal data. You may request a copy of all information we hold about you—including your account details, transaction history, and game logs—in a machine-readable format (CSV or JSON). We will provide this within 10 business days of your request. You may correct inaccurate information (e.g., a misspelled name) by updating your account profile or contacting our support team.

You have the right to request deletion of your account and associated personal data. Upon deletion request, we remove your name, email, phone, and ID details within 10 business days. We retain transaction records for seven years as required by law but disassociate them from your identity. You may also request that we stop using your data for marketing or analytics; we honor such requests immediately.

Data Location and Jurisdiction

Our maju123 servers may be located outside Indonesia. If you are a user in Jakarta, Surabaya, Bandung, or Medan, your data may be stored and processed on servers in Singapore, Malaysia, or other regions. By using maju123, you consent to your data being transferred to and stored in jurisdictions outside Indonesia. We maintain the same data protection standards globally as we do in Indonesia.

We are compliant with Indonesian data protection law and regulations issued by the Otoritas Jasa Keuangan (OJK) and Kementerian Komunikasi dan Informatika (Kominfo). If you believe we have misused your data or violated your privacy rights, you may file a complaint with the Indonesian Personal Data Protection Authority (Otoritas Perlindungan Data Pribadi) or contact our support team to escalate your concern.

Contact Our Data Team

If you have questions about our privacy policy, wish to request data access or deletion, or suspect a privacy breach, contact our support team. We are available via email at [email protected] and via live chat during business hours (08:00–17:00 WIB, Monday–Friday). For data-privacy-specific requests, your message will be routed to our compliance team, which typically responds within five business days.

We reserve the right to update this privacy policy at any time. Material changes will be notified to you via email at least 14 days before they take effect. Continued use of maju123 after the effective date constitutes acceptance of the updated policy.